Carpet Cleaning New Jersey FAQ

Carpet and Rug Cleaning

How long will it take to clean my carpets?

The average house takes about 2 hours, or approximately 20 minutes per room, depending on the size of your home, the furniture to be moved, the level of soiling involved and the extent of pre-treating required.

What do I need to do before the cleaning crew arrives?

Carpet Cleaning New Jersey crews are trained to carefully move your furniture. Therefore, we will take care of moving your sofas, tables, and chairs. Most large pieces, such as dressers, pianos, and china cabinets, can be left in place. However, we do recommend removing fragile items—like electronics, lamps, and knick-knacks—from the rooms to be cleaned.

Do I need to be at home when my carpet is cleaned?

We understand our clients’ busy lifestyles. That’s why Carpet Cleaning New Jersey offers flexible scheduling, including Saturdays. To help us provide the best service, it is helpful to meet our professional technicians when they arrive to discuss any specific needs or concerns you may have about the job before it starts. However, it is not necessary for you to be home while your carpet is cleaned. All of our crews provide services you can trust!

Can I clean my carpets myself?

Some homeowners may choose to clean their carpets and upholstery themselves. However, without proper training or an expert familiarity of the different types of solutions and treatments available, the results may not be as expected. Often times the companies who rent out equipment do not provide the most powerful, effective machines, nor do they have the know-how to recommend the appropriate cleaning methods and treatments. Our technicians use only top quality, tried-and-true equipment, methods, and solutions to ensure the best care for your carpet and upholstery. They will then be able to discuss with you what you can do down the road to maintain a clean, fresh home.

Can having my carpet cleaned make it soil faster?

Problems related to re-soiling can arise if residues from cleaning agents are left in the carpet. The residues from traditional cleansers can attract dirt. However, this is not a problem with the all-natural organic cleansers and state-of-the art equipment we use, which pull virtually all residue and water out of the carpet immediately.

Can water damage my carpet?

If it is not properly extracted, water can damage carpet. That is why Carpet Cleaning New Jersey uses a powerful jet extraction system that immediately removes 95 percent of the hot water used with an industrial-strength vacuum. This hot-water extraction method is recommended by most carpet manufacturers.

How long will it take my carpet to dry completely?

Drying times can vary depending on humidity levels, airflow, and the type of carpet involved. On average it takes 2-24 hours for a carpet to thoroughly dry. Of course, turning on your air conditioning or heating system helps to speed up this process. You can walk on your carpet as soon as our crew has finished cleaning. Please remember to remove your street shoes first to avoid re-soiling and be careful not to slip when moving from damp carpets to hard surfaces.

How long do I have to wait before letting my children and pets on newly cleaned carpets?

You can walk on the carpets as soon as our crew finishes. Just remember to remove your street shoes to avoid re-soiling. However, we do recommend limiting activity on the carpet as much as possible until it is completely dry. This normally takes from 2-24 hours, depending on a variety of factors, including the thickness of the carpet, air ventilation and humidity levels. Be sure to ask our professional technicians for their recommendation, which will take into account your individual circumstances, before they leave.

Can the cleaning agents used to clean my carpets harm my children or pets?

Carpet Cleaning New Jersey uses only non-toxic, all organic cleaners that are friendly both to the environment and your family. Of course, it is still a good idea to limit contact with a newly cleaned carpet until it is thoroughly dry.

Upholstered furniture cleaning

Do I need to have my upholstered furniture cleaned professionally?

Up to 80 percent of the everyday dirt and dust carried into most homes can settle onto the carpets and upholstered furniture. Therefore, having your furniture professionally cleaned has two important benefits. First, professional cleaning helps prevent damage to the upholstery fabric by removing soil and sand, which can slowly scratch the fabric and permanently alter its appearance. Second, and even more important, professional cleaning removes dust and other allergens or pollutants that can affect the air quality in your home. Professional cleaning is especially important if you or your family have asthma, allergies or sensitivities to air pollutants.

Will professional cleaning damage the protective coating I purchased with m furniture?

Although our cleaning methods may affect the protective coating on your furniture, the dry soils, sand and dust that accumulate on it—along with everyday wear—will cause that coating to deteriorate over time. We recommend re-applying fabric protector with every cleaning to protect your fabric and extend the life of your upholstered furniture.

Can I wash my cushion covers in the washing machine?

Putting cushion covers in the washing machine can cause fading, shrinkage, and fabric deterioration. Carpet Cleaning New Jersey can provide a much safer and healthier deep cleaning without causing damage to your furniture.

How often should I have my upholstery cleaned?

Most manufacturers recommend having upholstered furniture cleaned every 12-24 months, depending on how often it is used.

Which cleaning method is best for my upholstery?

Cleaning methods will vary depending on the type of fabric used. Our professional consultants are high trained in manufacturer recommendations. Our technicians will examine the construction of your furniture and test your fabric to determine the most effective method.

What if the tag on my furniture says “dry clean only”?

Carpet Cleaning New Jersey will use dry cleaning methods if that is the safest and most effective cleaning method for your furniture. While manufacturers are required to place a tag or “Manufacturer Liability Code,” on every piece of furniture recommending a cleaning method, the recommendation may not always be the most effective way to remove soil and prolong the life of your furniture.

How long will it take my furniture to dry?

Drying times vary, depending on the cleaning method used and the optional application of fabric protector, as well as other factors, such as humidity levels and air ventilation. If our state-of-the-art hot-water extraction method is used, the average drying time is 1-6 hours.

Flood and Water Damage

What is it going to cost to have my home treated for water damage?

Unfortunately, it is not possible to provide an upfront estimate, given that every situation is unique. When you contact Carpet Cleaning New Jersey, our professional consultants will conduct an in-home inspection immediately (within one to five hours) to conduct an in-home inspection and assess how much water is involved, how many rooms are affected, and the extent of microbial damage.

Can I clean up flood and water damage myself?

It is best to have professional clean up after water damage or flooding has occurred. The most important reason for this is that most at-home techniques, like using shop vacs, are not able to extract water to the extent needed to prevent to secondary damage and microbial growth. For example, water can soak into carpet padding and create a heaven for mold, mildew and other microbial growth. This longer-term damage can be very costly to fix.

Will the damage be covered by my home-owners insurance?

Insurance coverage varies greatly. It is always a good idea to review your insurance policy with your agent to ensure you have the proper coverage for all situations, including leaks from your water heater or sump pump failures. This kind of coverage may require an inexpensive rider added to your insurance policy.

Can my carpet and padding be salvaged?

In many cases, when water is extracted immediately and thoroughly, carpets and padding can be saved. However, this depends on an array of factors, including the extent and cause of the flooding and the amount of time that expires before clean up begins. If you experience flooding or water damage, it is essential to contact Brooklyn Carpet Cleaners immediately, so our expert consultants can work with you to assess the damage and the most effective ways to address it.

Can my hardwood floors be salvaged?

Like carpeting, if hardwood floors are dried quickly and thoroughly, they can often be saved. However, every situation is unique. Therefore, it is important to contact Brooklyn Carpet Cleaners immediately, so an expert consultant can work with you to assess the damage and advise you on the options available.

Should I move my furniture and personal belongings?

If it is safe to do, move whatever you can from areas affected by flooding. When our crew arrives, it will carefully move your belongings to dry areas where they will be safe until the cleanup process is completed.

Tile and Grout Cleaning

Do I need to have my tile and grout professionally cleaned?

Over time, the build up of dirt and residue will dull your tile and discolor grout lines. A thorough professional cleaning using our powerful hot-water extraction technique will tackle and remove deeply embedded dirt and stains that other methods simply don’t reach. This will prolong the life and the beauty of your tile counters, walls, and floors.

Do I need to have sealant applied to grout lines?

Grout is a very porous material that absorbs soil and spills. Having sealant applied after your tile and grout is thoroughly cleaned provides a protective barrier against staining and makes your tile much easier to maintain.

How often should I have my tile floors cleaned?

This may vary depending on the location of the tile within your home and the wear it receives. For example, areas that encounter heavy foot traffic or where children and pets play will require more frequent cleaning than others. Most people have their tile and grout cleaned every 12 to 24 months, depending on the wear and tear it receives and their regular cleaning schedules.

How long does it take to have tile floors cleaned?

Cleaning times vary, depending on the size and configuration of the room, the type of tile and amount of soil and staining involved. Nevertheless, the average cleaning time is about 30-60 minutes per room. The application of new sealant usually extends the length of the job to 2-3 hours.

How long does it take the sealant to dry?

Drying times vary, but it usually takes about 24 hours for new sealant to completely dry. We recommend waiting 30 minutes before walking on newly cleaned and sealed floors and waiting 24 hours before allowing any liquid to come in contact with the sealant.

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